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any one unable to see images ?

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by Happy112

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item descriptions and thumbnail dont show images

item descriptions and thumbnail dont show images

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I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.

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Is this problem on eBay? There is another thread going, but the issue has not be nailed down yet. Photos don't load on Ebay. This just started tonight. Photos are fine on all other websites. Photos also are fine on Internet Explorer.

If the problem is somewhere else, please see: Fix problems that cause images to not show.

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this is an ebay problem yes

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Did you find the workaround in the other thread? I'll re-paste for quick reference:

If you click this link to a random eBay product photo:

https://i.ebayimg.com/images/g/ZhgAAOSwOfBZ3X-S/s-l1600.jpg

Do you get this error:

An error occurred during a connection to i.ebayimg.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

If so, that's why the loading of embedded images is silently failing. It seems to be affecting a number of sites that use the Akamai Content Distribution Network. I don't know how soon it will be cleared up.

As a temporary workaround, you can disable OCSP "stapling." With that change, instead of Firefox expecting sites to provide an OCSP certificate -- a verification that its certificate has not been revoked -- Firefox will query the service provider that signed the certificate. This is good for security but not the best arrangement for privacy, because the service provider knows a computer at your IP address is checking out that site. So after you finish using eBay, you can switch the setting back, or you could use a different browser for the time being.

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste ocsp and pause while the list is filtered

(3) Double-click the security.ssl.enable_ocsp_stapling preference to switch the value from true to false

Success?

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ebay working with images now 8.04 gmt

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Chosen Solution

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.

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Hi mkando,

You inadvertently marked pkshadows' post as 'Chosen Solution' instead of jscher2000's - you can rectify that by clicking the Undo button at the right side of that post and then mark jscher2000's post as such.

Thank you in advance  !