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Individual emails won't load (frontier/Yahoo platform). Working fine in other browsers.

ladyhawkjamaica
ladyhawkjamaica
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I have always accessed my email via browser rather than downloading to an email app, specific to my MacBook Pro. This morning, quite suddenly, each individual email will not load, although the inbox keeps loading new emails. It's working fine on Safari both on my laptop and iPad. The email I use is through my ISP, frontier.com, but it is actually a Yahoo email platform. https://login.frontier.com/webmail/

Any insight into solving this will be much appreciated.

I have always accessed my email via browser rather than downloading to an email app, specific to my MacBook Pro. This morning, quite suddenly, each individual email will not load, although the inbox keeps loading new emails. It's working fine on Safari both on my laptop and iPad. The email I use is through my ISP, frontier.com, but it is actually a Yahoo email platform. https://login.frontier.com/webmail/ Any insight into solving this will be much appreciated.

Chosen solution

Thank you. The problem resolved itself later the same day. I was pretty sure contacting my ISP would not work since they would say that the problem was with Firefox, not their website. Hopefully this won't happen again, but if it does I may start using Thunderbird.

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All Replies (2)

Happy112
Happy112
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Hi  !

Have you tried to contact your ISP yet  ?

https://login.frontier.com/webmail/

Or Yahoo Customer Support  ?

https://help.yahoo.com/kb/SLN26180.html

I get the impression that you're not using Thunderbird, but in case I'm wrong, you could post your question here :

https://support.mozilla.org/en-US/products/thunderbird

ladyhawkjamaica
ladyhawkjamaica Question owner
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Chosen Solution

Thank you. The problem resolved itself later the same day. I was pretty sure contacting my ISP would not work since they would say that the problem was with Firefox, not their website. Hopefully this won't happen again, but if it does I may start using Thunderbird.