Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TB doenloads same msg repeatedly but no other msgs

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

Paul deBruyn
Paul deBruyn
more options

Mail from comcast.net PO downloads same msg over and over but does not download any other mail. Mail from my gmail acct works fine. TB has been working great for years on these accounts.

Mail from comcast.net PO downloads same msg over and over but does not download any other mail. Mail from my gmail acct works fine. TB has been working great for years on these accounts.

Chosen solution

Logon to webmail account via a browser and delete the email which keeps downloading. Also, empty the server Spam folder.

Then in Thunderbird try Get Messages

Read this answer in context 👍 1

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

Logon to webmail account via a browser and delete the email which keeps downloading. Also, empty the server Spam folder.

Then in Thunderbird try Get Messages