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I use Vista. Firefox ESR has just updates from 52.5.2 to 52.5.3 and disabled Javascript, also can only access products from the nine dots icon

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

EmanT
EmanT
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I use Vista Home Premium and up to Firefox 52.5.2 I had no problems. Then an automatic update was installed when I booted up, a black bar appeared under the URL or Address bar containing Youtube, Search, Images etc disabling the 9 dots on the right that I had previous to this update. When I try Maps I am told that Javascript has been removed and there is only a blank page!!

When I restart with Add-ons diabled ( in Safe Mode) everything works fine.

I use Vista Home Premium and up to Firefox 52.5.2 I had no problems. Then an automatic update was installed when I booted up, a black bar appeared under the URL or Address bar containing Youtube, Search, Images etc disabling the 9 dots on the right that I had previous to this update. When I try Maps I am told that Javascript has been removed and there is only a blank page!! When I restart with Add-ons diabled ( in Safe Mode) everything works fine.

Chosen solution

It could be the work of one of your add-ons, or it could be Hardware Acceleration.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

It could be the work of one of your add-ons, or it could be Hardware Acceleration.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

EmanT
EmanT Question owner
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Many thanks to Fred McD, the offending add-on was Yes Javascript. The black bar under the Address bar also disappeared. Well done, thanks a million

Regards,

EmanT

FredMcD
FredMcD
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Glad to help. Safe Surfing.