Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My sent messages don't look like the original (i.e. no font change, indents, etc.)

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by Zenos

more options

I often generate emails using the many tools Thunderbird has to offer - different size fonts, bolded text, paragraph or line indents, etc. but my sent messages don't look anything like what I generated and emailed. How can I make the sent messages look like the original?

I often generate emails using the many tools Thunderbird has to offer - different size fonts, bolded text, paragraph or line indents, etc. but my sent messages don't look anything like what I generated and emailed. How can I make the sent messages look like the original?

Chosen solution

One other thing to check. In the traditional menu, make sure "View|Message Body As" is set to "Original HTML".

Read this answer in context 👍 1

All Replies (2)

more options

I wonder if your messages are being downgraded to plain text.

How and where do you view your sent messages to be able to see this altered version?

Would you like to send me an example of a message? I'd be interested to see if your messages are sent with embedded decorations.

xenos at gmx dot co dot uk

Each of your contacts will have a setting for "Prefers to receive messages formatted as" with a choice of plain, html or unknown. Such a setting might be demoting your carefully marked-up text to plain text.

Moreover, under Tools|Options|Composition|General|Send Options there are further choices for defaults per domain, or to downgrade to plain text whenever possible.

Modified by Zenos

more options

Chosen Solution

One other thing to check. In the traditional menu, make sure "View|Message Body As" is set to "Original HTML".