Firefox crashes
Firefox started crashing this afternoon and has continuously done so. Has opened up a couple of times but with no address and when I put in address, nothing happens. Have uninstalled and reinstalled several times but still not working.
All Replies (3)
So are their Addon or adblocker installed? And what A/v are you using? And what was the last working FF version before this started happening.
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page".
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully.
- please do not add the "bp-" prefix yourself
See also:
If you can't start Firefox, see:
restarted my computer and firefox opened...hopefully the issue is resolved!