Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does your site insist my mobile tel no is "Invalid"?

  • 1 reply
  • 6 have this problem
  • 10 views
  • Last reply by Kevin

more options

I am living in Italy but I have a British smartphone with a British number, no matter what format I type my number the site insists it is an invalid number. Why can't you use a valid mobile number unless it contains the international dialling prefix of the country you are in at the time? This excludes foreign workers and ex-pats from syncing firefox between computer and smartphone if that phone number is not from the country you are in....

I am living in Italy but I have a British smartphone with a British number, no matter what format I type my number the site insists it is an invalid number. Why can't you use a valid mobile number unless it contains the international dialling prefix of the country you are in at the time? This excludes foreign workers and ex-pats from syncing firefox between computer and smartphone if that phone number is not from the country you are in....

All Replies (1)

more options

Please provide a URL of the site you are having problems with.