Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox can't delete cookie from CNET.com - it reappears continuously

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Ygrec23

Ygrec23
Ygrec23
more options

Running Firefox 59.02 on Windows 10 up-to-date on a desktop PC. When I delete all my cookies using Options>Privacy & Security>History>Show Cookies>Remove All OR Remove Selected the cookies from CNET.com simply disappear then reappear. What to do?

Running Firefox 59.02 on Windows 10 up-to-date on a desktop PC. When I delete all my cookies using Options>Privacy & Security>History>Show Cookies>Remove All OR Remove Selected the cookies from CNET.com simply disappear then reappear. What to do?

All Replies (2)

Shadow110
Shadow110
more options

A for ever cookie, wonderful. See if you can delete it in Safe Mode with the connection to the internet pulled. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Please let us know if this solved your issue or if need further assistance.

Ygrec23
Ygrec23 Question owner
more options

Yes, that worked. I had deleted the cookie a number of times, without success. It just kept reappearing. But doing it in safe mode with no internet, that worked. I wonder why?