Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't access to Netflix from my firefox web browser. I says 'Unable to connect' though I have uninterrupted internet connection and firewall isn't active

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

Iftekhar_Huusain
Iftekhar_Huusain
more options

I was previously watched movies on the Netflix but from this month of August, I can't access it. The same problem happens if I try to connect from Chrome. But I can access Netflix from my smartphone. So what happened lately i can't understand

I was previously watched movies on the Netflix but from this month of August, I can't access it. The same problem happens if I try to connect from Chrome. But I can access Netflix from my smartphone. So what happened lately i can't understand

All Replies (1)

Shadow110
Shadow110
more options

HI, please list the Extensions you have and what Security Software you are running ....

There is security software like Avast/AVG, Kaspersky, BitDefender and ESET & McAfee sometimes that have issues with scanners. If have the above please test by disabling them.

Are you getting any error messages ??

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?