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Somehow I have been logged out of Firefox sync, and have lost all my saved passwords! I can not remeber my password, and it wants to delete all my bookmarks!

  • 3 replies
  • 1 has this problem
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  • Last reply by FredMcD

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I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!!

I need to get back my save logins! And it says to reset my password I will lose everything!! How can this happen? I can not find anywhere were I can contact anyone! HELP!!

All Replies (3)

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I called for more help. Did you do anything to the sync account?

What about the other members of the sync? Any problems with them?

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Hi FredMcD, "I called for more help." -Were did you find a number? I can not find any place to contact anyone!

"Did you do anything to the sync account?" -It happened overnight, all my saved logins just disappeared!

"What about the other members of the sync? Any problems with them?" -I do not think I was logged in anywhere else.

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jay-jay99 said

"What about the other members of the sync? Any problems with them?"

-I do not think I was logged in anywhere else.

Sync is used to share data with other devices. Are you saying there is no other system or profile in the sync?

jay-jay99 said

have lost all my saved passwords

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible