Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why studies check box not stay checked

more options

I check the studies box, shut down firefox and it is unchecked when I look again

I check the studies box, shut down firefox and it is unchecked when I look again

Chosen solution

Hi afh19, if you already got the update to Firefox 66.0.4 that was released yesterday, then you should not need to enable studies to re-enable your add-ons. To make sure you have the update, see: Update Firefox to the latest release.

Read this answer in context 👍 0

All Replies (2)

more options

Please type about:config into your address bar, press enter. Then, search for "app.normandy.enabled". Make sure it says "True".

Then enable studies and check for updates to Firefox

more options

Chosen Solution

Hi afh19, if you already got the update to Firefox 66.0.4 that was released yesterday, then you should not need to enable studies to re-enable your add-ons. To make sure you have the update, see: Update Firefox to the latest release.