Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WebGL Not Functional: Blocked for your graphics card because of unresolved driver issues

more options

Application Basics


Name: Firefox Version: 45.0.2 Build ID: 20160407164938 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Firefox Hello Beta Version: 1.1.14 Enabled: true ID: loop@mozilla.org

Graphics


Adapter Description: Huawei Display Monitor Adapter Drivers: huawei_display_driver Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x000a Direct2D Enabled: Blocked for your graphics card because of unresolved driver issues. DirectWrite Enabled: false (6.2.9200.22164) GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics card because of unresolved driver issues. Subsys ID: 0000000a Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x000a WebGL Renderer: Blocked for your graphics card because of unresolved driver issues. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 0 browser.cache.disk.enable: false browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.cache.memory.enable: false browser.download.importedFromSqlite: true browser.download.manager.closeWhenDone: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160407164938 browser.startup.homepage: http://utilu.com/ browser.startup.homepage_override.buildID: 20160407164938 browser.startup.homepage_override.mstone: 45.0.2 browser.tabs.drawInTitlebar: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 2 browser.urlbar.lastSuggestionsPromptDate: 20190730 browser.urlbar.trimURLs: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 45.0.2 gfx.crash-guard.d3d11layers.appVersion: 45.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x000a gfx.crash-guard.d3d11layers.driverVersion: gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.glcontext.appVersion: 45.0.2 gfx.crash-guard.glcontext.deviceID: 0x000a gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: false gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.direct2d.force-enabled: true layers.acceleration.force-enabled: true media.gmp-manager.buildID: 20160407164938 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1564124220 places.history.expiration.transient_current_max_pages: 61520 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1564124220 webgl.angle.force-d3d11: true webgl.angle.force-warp: true webgl.angle.try-d3d11: false webgl.force-enabled: true webgl.msaa-force: true

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1

Experimental Features


Application Basics ------------------ Name: Firefox Version: 45.0.2 Build ID: 20160407164938 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Firefox Hello Beta Version: 1.1.14 Enabled: true ID: loop@mozilla.org Graphics -------- Adapter Description: Huawei Display Monitor Adapter Drivers: huawei_display_driver Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x000a Direct2D Enabled: Blocked for your graphics card because of unresolved driver issues. DirectWrite Enabled: false (6.2.9200.22164) GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics card because of unresolved driver issues. Subsys ID: 0000000a Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x000a WebGL Renderer: Blocked for your graphics card because of unresolved driver issues. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 0 browser.cache.disk.enable: false browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.cache.memory.enable: false browser.download.importedFromSqlite: true browser.download.manager.closeWhenDone: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160407164938 browser.startup.homepage: http://utilu.com/ browser.startup.homepage_override.buildID: 20160407164938 browser.startup.homepage_override.mstone: 45.0.2 browser.tabs.drawInTitlebar: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 2 browser.urlbar.lastSuggestionsPromptDate: 20190730 browser.urlbar.trimURLs: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 45.0.2 gfx.crash-guard.d3d11layers.appVersion: 45.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x000a gfx.crash-guard.d3d11layers.driverVersion: gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.glcontext.appVersion: 45.0.2 gfx.crash-guard.glcontext.deviceID: 0x000a gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: false gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.direct2d.force-enabled: true layers.acceleration.force-enabled: true media.gmp-manager.buildID: 20160407164938 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1564124220 places.history.expiration.transient_current_max_pages: 61520 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1564124220 webgl.angle.force-d3d11: true webgl.angle.force-warp: true webgl.angle.try-d3d11: false webgl.force-enabled: true webgl.msaa-force: true Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1 Experimental Features ---------------------

Modified by Mukesh Paliwal

All Replies (3)

more options

I would advise updating FireFox to the newest version since it appears you are using version 45.

more options

As you can see in https://caniuse.com/#feat=webgl. webGL supports firefox 24 and higher version.

more options

Mukesh Paliwal said

As you can see in https://caniuse.com/#feat=webgl. webGL supports firefox 24 and higher version. My Project requirement is Firefox 40 and higher should support webGL