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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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Hi There,

I keep getting this error message:

Gah. Your tab just crashed. We can help!

Choose Restore This Tab to reload the page.

I updated Firefox and used the safe mode but the error keeps on happening.

Here are my crash Report IDs:

Report ID Date Submitted bp-5a9031c2-67a8-470d-90d9-0a5110191022 22/10/2019, 21:00

bp-4d32bffc-38a0-458d-94de-f0b1c0191022 22/10/2019, 21:00

bp-52c28813-d2f3-4d8b-bd15-8213d0191022 22/10/2019, 21:00

bp-bebe514b-5897-4421-8a30-88cfd0191022 22/10/2019, 21:00

bp-e9707a74-2691-49a9-8136-6117d0191022 22/10/2019, 21:00

bp-82a40cae-6230-488e-a9fa-d79f00191022 22/10/2019, 21:00

bp-4ad0aa4f-6705-45ee-857c-b0c0c0191022 22/10/2019, 21:00

bp-db47b2eb-8bf2-43ad-b3fa-917f20191022 22/10/2019, 21:00

bp-8c9bc8f9-9fe1-41a7-b9dc-2dfed0191022 22/10/2019, 21:00

bp-c5387681-5385-41fb-b310-fb7070191022 22/10/2019, 20:59

bp-43188693-7d98-4561-a215-bd4910191022 22/10/2019, 20:59

bp-f5a4e4ac-587e-4b2a-bdc9-bc9820191022 22/10/2019, 20:59

Please help! Thanks.

Hi There, I keep getting this error message: Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. I updated Firefox and used the safe mode but the error keeps on happening. Here are my crash Report IDs: Report ID Date Submitted bp-5a9031c2-67a8-470d-90d9-0a5110191022 22/10/2019, 21:00 bp-4d32bffc-38a0-458d-94de-f0b1c0191022 22/10/2019, 21:00 bp-52c28813-d2f3-4d8b-bd15-8213d0191022 22/10/2019, 21:00 bp-bebe514b-5897-4421-8a30-88cfd0191022 22/10/2019, 21:00 bp-e9707a74-2691-49a9-8136-6117d0191022 22/10/2019, 21:00 bp-82a40cae-6230-488e-a9fa-d79f00191022 22/10/2019, 21:00 bp-4ad0aa4f-6705-45ee-857c-b0c0c0191022 22/10/2019, 21:00 bp-db47b2eb-8bf2-43ad-b3fa-917f20191022 22/10/2019, 21:00 bp-8c9bc8f9-9fe1-41a7-b9dc-2dfed0191022 22/10/2019, 21:00 bp-c5387681-5385-41fb-b310-fb7070191022 22/10/2019, 20:59 bp-43188693-7d98-4561-a215-bd4910191022 22/10/2019, 20:59 bp-f5a4e4ac-587e-4b2a-bdc9-bc9820191022 22/10/2019, 20:59 Please help! Thanks.

All Replies (3)

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Product Firefox Release Channel release Version 66.0.5 Build ID 20190507012018

Sat, 11 May 2019 22:13:28 GMT bp- 52c28813-d2f3-4d8b-bd15-8213d0191022 Signature: RGB24ToARGBRow_SSSE3 +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 66.0.3 Build ID 20190409155332

bp-4d32bffc-38a0-458d-94de-f0b1c0191022 Signature: RGB24ToARGBRow_SSSE3 ++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 66.0.5 Build ID 20190507012018

bp-5a9031c2-67a8-470d-90d9-0a5110191022 Signature: RGB24ToARGBRow_SSSE3

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None of the reports you posted are for version 70. We need the reports for the last few days.

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Some recent crash reports show a rather high System Memory Use Percentage or are OOM crashes.

How much physical memory do you have installed and what is the size of the Windows page file ?

Do you let Windows automatically handle the page file or is this a fixed size ?