Firefox crashes
firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox and reinstalled firefox ,i have disabled all addons ,i have disabled hardware acceleration,i have no problems with any other browser but firefox,here are a list of my Submitted Crash Reports
Report ID Date Submitted bp-16b09feb-b3ff-491d-a4df-589610191101 10/31/2019 8:42 PM bp-05d3f1d6-6544-42b6-8a93-4b7d90191101 10/31/2019 8:42 PM bp-3d49258d-8329-43bc-b12b-ec6060191101 10/31/2019 8:42 PM bp-a9bb5b83-0156-4889-8ade-5654a0191101 10/31/2019 8:42 PM bp-8d65c347-e7da-428c-a0a1-cc73a0191101 10/31/2019 8:42 PM bp-e997aad8-83fb-463b-95c2-5d09f0191101 10/31/2019 8:42 PM bp-9dea9c85-c7af-4768-9f07-7d73c0191101 10/31/2019 8:42 PM bp-4defdd9c-4769-4095-88cc-9dd480191101 10/31/2019 8:42 PM bp-68a02a5e-a616-4078-a809-38c1b0191101 10/31/2019 8:42 PM bp-38ce48a5-163f-498b-9e1f-9ffe10191101 10/31/2019 8:42 PM bp-1adbe766-36f5-4ae4-b136-52caf0191101 10/31/2019 8:42 PM bp-b612586e-5401-4df6-a224-ed9680191101 10/31/2019 8:42 PM bp-0ddc7b93-38a3-4eb1-ad63-2b3cd0191101 10/31/2019 8:42 PM bp-cb27a289-b363-4332-9990-3b2d70191101 10/31/2019 8:42 PM bp-700f5711-8fa4-48bf-bb16-9ded00191101 10/31/2019 8:42 PM bp-2f24687f-30f8-4030-a5a4-840ca0191101 10/31/2019 8:42 PM bp-61276529-8670-4204-a560-deffa0191101 10/31/2019 8:42 PM bp-721dc18c-d7e9-4aba-bc59-27afb0191101 10/31/2019 8:42 PM bp-32bfe253-09aa-4429-ad20-74bfb0191101 10/31/2019 8:42 PM bp-6c1f3094-a02f-4367-92df-bf2e70191101 10/31/2019 8:42 PM bp-4af7a733-6dbf-4169-ae1d-798cf0191101 10/31/2019 8:42 PM bp-52d07d13-1be0-47a0-a55b-6a9450191101 10/31/2019 8:42 PM bp-6308e35e-ab2e-4d33-adc0-953480191101 10/31/2019 8:42 PM bp-ae7ff966-bec2-48ce-82ed-f41740191101 10/31/2019 8:42 PM bp-8674aa59-6cb7-4ba3-a875-37d420191101 10/31/2019 8:42 PM bp-748820ce-efd8-4248-9381-8d0dc0191101 10/31/2019 8:42 PM bp-bddee557-64ef-43aa-80cf-067860191101 10/31/2019 8:42 PM bp-f087b130-bf32-4ac6-9b84-b18ee0191101 10/31/2019 8:42 PM bp-115461f8-bfa5-4acf-86af-e46220191101 10/31/2019 8:42 PM bp-96539755-a955-47f7-843d-e1e270191101 10/31/2019 8:42 PM bp-7c01cedd-8a78-4199-91d1-f2e160191101 10/31/2019 8:42 PM bp-0d7b38ed-ac3a-4823-a207-771360191101 10/31/2019 8:42 PM bp-91c7fce1-12e9-4e9d-810c-136920191101 10/31/2019 8:42 PM bp-0eeb5a35-3fd7-4836-8e4f-2066b0191101 10/31/2019 8:42 PM bp-083c2749-38b9-4962-8bdc-c8ee30191101 10/31/2019 8:42 PM bp-f807eb85-ebe7-4d7f-9394-afc2d0191101 10/31/2019 8:42 PM bp-b6898d39-78c7-4508-8be7-1bc840191101 10/31/2019 8:42 PM bp-17db0d06-6748-451d-911c-6eaab0191101 10/31/2019 8:42 PM bp-663087ab-ceaa-4d24-85e8-949150191101 10/31/2019 8:42 PM bp-3b21bd64-701b-4527-8656-1307c0191101 10/31/2019 8:42 PM bp-1a4a042f-4748-45a0-8c89-e65ae0191101 10/31/2019 8:42 PM bp-9333a76b-b030-4e2d-9cfe-d7c510191101 10/31/2019 8:42 PM bp-307473ec-c3e5-4589-b03a-6ac330191101 10/31/2019 8:42 PM bp-fcb26957-4e74-4f0b-82bd-cb1560191101 10/31/2019 8:42 PM bp-803163b1-3c52-4e4e-b167-e27860191101 10/31/2019 8:42 PM bp-45006af9-b3b3-4614-a89a-d7fb50191101 10/31/2019 8:42 PM bp-26a68211-9a29-45f7-bbae-112d10191101 10/31/2019 8:42 PM bp-c4802a8d-6106-4bd5-b78f-177960191101 10/31/2019 8:42 PM bp-5ff6f14c-3d2c-4394-852b-bcf9a0191101 10/31/2019 8:29 PM bp-5841110f-b418-4ad0-b40b-2f8830191030 10/30/2019 6:30 PM bp-0c306469-f273-40f6-bedc-947110191020 10/20/2019 1:03 PM bp-e92d23f7-484d-4924-bdb8-2e2f70191101 11/1/2019 12:02 PM
Modified by cor-el
All Replies (15)
These and other reports are too old to be useful
Product Firefox Release Channel release Version 69.0.3 Build ID 20191009172106 (2019-10-09)
Tue, 22 Oct 2019 22:09:31 GMT bp-16b09feb-b3ff-491d-a4df-589610191101 Signature: OOM | large | mozalloc_abort | mozalloc_handle_oom | gkrust_shared::oom_hook::hook | std::alloc::rust_oom | webrender_bindings::bindings::wr_state_new
Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++++ Wed, 23 Oct 2019 02:46:29 GMT bp-05d3f1d6-6544-42b6-8a93-4b7d90191101 Signature: OOM | small
Crash Reason EXCEPTION_BREAKPOINT
why are they not useful ,these r recent reports
Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30)
submitted_timestamp 2019-11-01T00:42:33.186444+00:00 bp-e997aad8-83fb-463b-95c2-5d09f0191101 Signature: OOM | unknown | mozalloc_abort | mozalloc_handle_oom | moz_xmalloc | xul.dll
Crash Reason EXCEPTION_BREAKPOINT
nvwgf2um_cfg.dll = NVIDIA D3D10 drivers
xul.dll = Firefox +++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 70.0 Build ID 20191016161957 (2019-10-16)
Fri, 25 Oct 2019 19:02:16 GMT bp-68a02a5e-a616-4078-a809-38c1b0191101 Signature: OOM | small
Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++++ Fri, 25 Oct 2019 19:02:16 GMT bp-0ddc7b93-38a3-4eb1-ad63-2b3cd0191101 Signature: OOM | small
Crash Reason EXCEPTION_BREAKPOINT
what does this all mean ,i bought a new card ,because i thought the old card was bad
dennis215 said
why are they not useful ,these r recent reports
They were recently submitted, but they are still old reports. Look at the times stamps above the report numbers.
what do i need to do at this point,wait until i get a new report?
The recent crash reports (see the date stamps) are showing a problem with memory, or a lack of.
MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
ok,give me a few mins
Please note; I am not ignoring what you are posting. It's that I was working on the problem, looking at reports . . . . .
dennis215 said
what do i need to do at this point,wait until i get a new report?
When you get a crash report, submit it as soon as you can. If you check out the reports you posted, they are a mixture of Firefox 69, 70, and the current. And they go back a month.
the ram passed,i also have 4gigs of ram and firefox is the only one i have problem with,internet explorer and chrome do have this problem
dennis215 said
internet explorer and chrome do have this problem
Confirming, these also have problems?
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
internet explorer and chrome do not have this problem ,bp-b7b7930d-22ec-43ed-bb58-b6cb00191102 11/2/2019, 11:01 AM View bp-05f740ef-cd20-4f02-ae9b-b0aa20191102 11/2/2019, 11:01 AM View bp-da38f7e2-cb25-401f-9913-749230191102 11/2/2019, 11:01 AM View bp-452ba7b0-c413-4ab9-9bef-532070191102 11/2/2019, 12:06 AM View
bp-05f740ef-cd20-4f02-ae9b-b0aa20191102 bp-b7b7930d-22ec-43ed-bb58-b6cb00191102
Signature: OOM | small
Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}
i already have the 32bit installed
Fix 1: Update Firefox Fix 2: Clear Firefox cache Fix 3: Update your drivers Fix 4: Disable Firefox add-ons Fix 5: Update Windows Fix 6: Check for viruses Fix 7: Reinstall Firefox