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Print dialog box appears on a second monitor

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by jduvall1

2112ted
2112ted
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Using the 3 line menu > print brings up the print preview screen, and the dialog box just fine. Click on a website button that would bring up the print dialog box, always brings the box up on a second monitor. This problem does not occur in Chrome, IE, Edge, or Opera. I have reset printer settings via the prefs.js file and a print_printer reset. A clean install did not resolve the problem, though I did not clean the registry in between.

Using the 3 line menu > print brings up the print preview screen, and the dialog box just fine. Click on a website button that would bring up the print dialog box, always brings the box up on a second monitor. This problem does not occur in Chrome, IE, Edge, or Opera. I have reset printer settings via the prefs.js file and a print_printer reset. A clean install did not resolve the problem, though I did not clean the registry in between.

All Replies (2)

Senali Madawala
Senali Madawala
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there is a computer that is hooked up to a big monitor around the corner from where the actual pc is. the larger monitor is only there to show an excel spreadsheet. which is fine. the issue comes up when the workers are using there most used application, print station. a dialog box pops up, but it pops up on the larger monitor around the corner.

usually in this case , just re arrange the monitors because in my testing this worked. obviously this cannot be done here.

moving the dialog boxes to the correct screen closing then reopening, re installing bartender, updating windows to the WSUS, swapping the hdmi and the vga ports using adaptors,

jduvall1
jduvall1
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Ok, I knew that if I "rearranged" my 2 monitor configuration, that the printer dialogue box would probably show up on the correct monitor, but it still doesn't "stick" to the position in the viewing area I move it to and then print. Instead, it pops up on the top left corner of the monitor. How can I get it to stick wherever I move the printer dialogue box to and it will popup in that location in the future. This is my discontent. I don't recall this being an issue until about 1.5 months ago after an update. Solution anyone?

Thank you, Jim D