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T-bird wants to update daily, same version

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  • 1 has this problem
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  • Last reply by ricorocks

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Previously T-bird would repeatedly say can't auto dl, manually install 68.2.2, continued asking. Uninstalled T-birt + profile, now it's asking to update again daily, installing 68.2.2 over existing 68.2.2 does not work.

Previously T-bird would repeatedly say can't auto dl, manually install 68.2.2, continued asking. Uninstalled T-birt + profile, now it's asking to update again daily, installing 68.2.2 over existing 68.2.2 does not work.

Chosen solution

There is a known issue with Kaspersky causing a problem. Do you use Kaspersky ? If yes: If you're using Kaspersky, you don't have to touch anything for TB, but make some adjustments in Kaspersky:

Suggestions from Kaspersky support to confirm if the problem caused by Kaspersky : - Uninstall software potentially incompatible with Kaspersky ( eg:WinPcap and Glary Utilities).

- Open Kaspersky settings - Additional - Network and scroll at the bottom of the page. In Mozilla section, temporary uncheck the option: Scan secure traffic in Mozilla applications

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Chosen Solution

There is a known issue with Kaspersky causing a problem. Do you use Kaspersky ? If yes: If you're using Kaspersky, you don't have to touch anything for TB, but make some adjustments in Kaspersky:

Suggestions from Kaspersky support to confirm if the problem caused by Kaspersky : - Uninstall software potentially incompatible with Kaspersky ( eg:WinPcap and Glary Utilities).

- Open Kaspersky settings - Additional - Network and scroll at the bottom of the page. In Mozilla section, temporary uncheck the option: Scan secure traffic in Mozilla applications

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Thanks Toad-Hall!

KIS - Won't play nice with MBAM 4.0, now TB.