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How to restore local folders that were lost after update. I found the folders and recreated the exact name in my email but they won't copy over to my email.

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  • Last reply by sfhowes

JoAnne
JoAnne
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I have done the following: 1. Create sub-folders in the Local Folders account with the same name as the folder you want to import. 2. Go to [=] > Help > Troubleshooting Information, then click on Open Folder and close Thunderbird. That will open your profile folder. 3. In your profile, go to the \Mail\ folder, then the \Local Folders\ folder. 4. There should be files for the folder you want to import that you created in step 1. In this step replace the those files with the ones from your backup. They should have the same names. 5. Open Thunderbird. In your Local Folders account, you should see folder from your backup. At that point, you can drag and drop the messages between folders within Thunderbird.

However, nothing is moving over when I drag and drop.

I have done the following: 1. Create sub-folders in the Local Folders account with the same name as the folder you want to import. 2. Go to [=] > Help > Troubleshooting Information, then click on Open Folder and close Thunderbird. That will open your profile folder. 3. In your profile, go to the \Mail\ folder, then the \Local Folders\ folder. 4. There should be files for the folder you want to import that you created in step 1. In this step replace the those files with the ones from your backup. They should have the same names. 5. Open Thunderbird. In your Local Folders account, you should see folder from your backup. At that point, you can drag and drop the messages between folders within Thunderbird. However, nothing is moving over when I drag and drop.

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sfhowes
sfhowes
  • Top 25 Contributor
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I would not create subfolders as in 1., but simply copy the mbox files from your backup into Mail/Local Folders, renaming them with distinct names so there's no confusion with whatever you already have there. When you restart TB, folders with names of the copied-in mbox files should appear under Local Folders.