Sites do not display properly (Amazon). Why?
Image of the product, along with options for it (i.e. description, price, quantity, etc), do not display where they normally would (see screen shot). Essentially an entire section at the top of the product page is missing. You can also see in the screen shot that in the right pane, where a list of items in my Amazon shopping cart should be, is also empty. Works fine in Private Browsing mode. Also works fine in Chrome and Safari. I don't have any add-ons installed. Cookies and history have been cleared.
This is a brand new FF installation on a brand new Mac book Pro. Trying desperately to switch from Chrome to FF, but seems Mozilla doesn't want me.
Anyone have any ideas?
All Replies (3)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Still having the same problem in Safe Mode.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}