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after the last update, junk mail is coming into my inbox

  • 2 replies
  • 3 have this problem
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  • Last reply by Aussiemim

Aussiemim
Aussiemim
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Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

All Replies (2)

McCoy
McCoy
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Aussiemim said

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

Hello Aussiemim,

Firefox is a browser and doesn't "do" email - that this started to happen after the latest Firefox update, could be a coincidence.

You could contact your email provider - see :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you are using Thunderbird; I found this article :

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Aussiemim
Aussiemim Question owner
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Thank you for answering so quickly, I will try your suggestion.