Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I send an email from quickbooks (using Thunderbird) the resulting email shows <br> everytime there is a break on the page.

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by Mike

Mike
Mike
more options

When I send an email from quickbooks using thunderbird the resulting email show
every time there is a page break....

Any way to get rid of all the HTML?

When I send an email from quickbooks using thunderbird the resulting email show <br> every time there is a page break.... Any way to get rid of all the HTML?

Modified by Mike

All Replies (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

If you set the default format to plain text in the Composition & Addressing section of Tools/Account Settings for the account (uncheck 'Compose...HTML format'), does that work? Or, do you have to enable HTML format if it was disabled?

Mike
Mike Question owner
more options

I had tried that, it was set to compose messages in HTML and format, so I disabled it to see if that would fix it, unfortunately not. Only happens when sending an email from quickbooks to thunderbird.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That might be an issue with the actual HTML quick books is sending, If it is even HTML.

Do you have any familiarity with HTML?

Mike
Mike Question owner
more options

not too familiar, but it seems to only be using "br" I imagine this would mean break? strange thing is I only see it once the email is sent (if I check my sent messages) So I can't even adjust it.

Modified by Mike