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Cannot empty or delete folder: Profile-->(Profile name)-->Cache2-->Entries. "Folder is corrupted"

  • 6 replies
  • 1 has this problem
  • 9 views
  • Last reply by eliuri

eliuri
eliuri
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Hello: I'm on latest version of Firefox 77.0.1

Theres Cache2 subfolder in my profile folder. Several gigs. I cannot delete or empty it even when firefox is closed. Within that Cache 2 folder is another subfolder : Entries

I cannot open that subfolder. i get reading:

"not accessible. The file of folder is corrupted and unreadable"

Question: How best to delete or empty this subfolder:

Profile-->(Profilename)-->Cache2--->entries

Thanks: eliuri

=

Firefox 77.0.1 Windows 7

Hello: I'm on latest version of Firefox 77.0.1 Theres '''Cache'''2 subfolder in my profile folder. Several gigs. I cannot delete or empty it even when firefox is closed. Within that Cache 2 folder is another subfolder : '''Entries''' I cannot open that subfolder. i get reading: '''''"not accessible. The file of folder is corrupted and unreadable"''''' Question: How best to delete or empty this subfolder: Profile-->(Profilename)-->Cache2--->entries Thanks: eliuri ============= Firefox 77.0.1 Windows 7

All Replies (6)

FredMcD
FredMcD
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Run Windows Disk Scan: https://www.bing.com/search?q=windows+disk+scan+&pc

eliuri
eliuri Question owner
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thank you..this might be the cause...errors on disk..id need to schedule a disk check on reboot though

I'm concerned that this might just cause more issues for my win 7 laptop ..its a very old one..

Is that a justified concern?

Also: Approximately how long might this chkdsk and fix errors take? I have about 500Gig HD

FredMcD
FredMcD
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I have no idea. But if the disk is corrupted . . . .

cor-el
cor-el
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  • Top 10 Contributor
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The time it takes to complete the scan depends upon the number of files on your hard drive and the amount of clusters that are in use by the files and it is hard to tell how long this takes, so you will just have to do this scan to make sure that the file system is healthy.

FredMcD
FredMcD
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However long it takes, let it run until it's finished.

Once it is finished, this would be a good idea.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

eliuri
eliuri Question owner
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sfc /scannow shows no issues- no integrity issues

CHKDSK does show some . not clear if related to this