Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problems with Youtube on Firefox Desktop; not allowing me to subscribe, log out, switch accounts or watch streams.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Good day!

I've been having really strange and frustrating issues with YouTube just on my Windows 10 Desktop Firefox. I log into YouTube and when I click on my profile at the top right corner it does not give me full options. I cannot switch accounts, log out or get any of the top options just the bottom few. I have to clear cache and cookies in order to switch accounts or log out on YouTube. I cannot subscribe to any channels even though I am logged in. When I click the log in button so I can subscribe, it gives me Error 405 on Google. I also cannot watch any streams. The video loads and stops after 1 second.

I feel like I've tried everything, I checked my adobe flash. Redownloaded it and made sure it is always enabled. Opened firefox in Safe Mode. I disabled all add-ons and themes, cleared history and changed cache and cookies settings from strict to standard. I refreshed firefox, then reinstalled it, but still nothing. I logged into YouTube on Edge and it works perfectly fine there so I have no idea what the problem is. Any suggestions for what I can do?

Thank you.

Good day! I've been having really strange and frustrating issues with YouTube just on my Windows 10 Desktop Firefox. I log into YouTube and when I click on my profile at the top right corner it does not give me full options. I cannot switch accounts, log out or get any of the top options just the bottom few. I have to clear cache and cookies in order to switch accounts or log out on YouTube. I cannot subscribe to any channels even though I am logged in. When I click the log in button so I can subscribe, it gives me Error 405 on Google. I also cannot watch any streams. The video loads and stops after 1 second. I feel like I've tried everything, I checked my adobe flash. Redownloaded it and made sure it is always enabled. Opened firefox in Safe Mode. I disabled all add-ons and themes, cleared history and changed cache and cookies settings from strict to standard. I refreshed firefox, then reinstalled it, but still nothing. I logged into YouTube on Edge and it works perfectly fine there so I have no idea what the problem is. Any suggestions for what I can do? Thank you.
Attached screenshots

All Replies (1)

more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings