Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Struggling to restore emails and address books using mozbackup

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

knibbo2004
knibbo2004
more options

I recently had to re-install Thunderbird due to what I suspect was a disc corruption that caused it to stop working. The re-install is completed and it's up and running, and I'm trying to restore all my old emails and addresses from a recent backup file created with Mozbackup. Whilst the restore function within Mozbackup seems to run, none of the emails or address are restored when it's done.

I recently had to re-install Thunderbird due to what I suspect was a disc corruption that caused it to stop working. The re-install is completed and it's up and running, and I'm trying to restore all my old emails and addresses from a recent backup file created with Mozbackup. Whilst the restore function within Mozbackup seems to run, none of the emails or address are restored when it's done.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Mozbackup has stopped working long ago, sorry. See http://mozbackup.jasnapaka.com/download.php

I believe I heard that the backup is just a zip file. You might try using the mozbackup file as a zip and work directly with the files.