Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downgraded Thunderbird to v68 & upgraded to v78 cannot restore profile to v78

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

katyagnes
katyagnes
more options

Hi,

The new update to V78 of Thunderbird stopped my outlook emails working correctly I couldn't find out why. So I downgraded thunderbird to V68 and had trouble restoring profiles due to V78 profile making adjustments to the profile. I then uninstalled v68 and reinstalled V78 and cannot restore my V78 profile. I keep receiving the message on V78 'You have launched an older version of Thunderbird' A newer version of thunderbird has made changes to your profile etc. I am in a fix, I have no access to my work or personal emails through thunderbird.

I would be grateful for any advice.

Thanks

Hi, The new update to V78 of Thunderbird stopped my outlook emails working correctly I couldn't find out why. So I downgraded thunderbird to V68 and had trouble restoring profiles due to V78 profile making adjustments to the profile. I then uninstalled v68 and reinstalled V78 and cannot restore my V78 profile. I keep receiving the message on V78 'You have launched an older version of Thunderbird' A newer version of thunderbird has made changes to your profile etc. I am in a fix, I have no access to my work or personal emails through thunderbird. I would be grateful for any advice. Thanks

Chosen solution

Try this: close TB, Windowskey+R, type thunderbird.exe -p --allow-downgrade select the correct profile, OK.

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Try this: close TB, Windowskey+R, type thunderbird.exe -p --allow-downgrade select the correct profile, OK.