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Message Pane

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by Stans

awojtow1
awojtow1
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Neither the default URL (or any other URL) appear in the start page when I launch Thunderbird; it remains blank. Also, the contents of an email message do not appear in the Message Pane when selected; it remains blank. If I try to open an email message in a new tab, the new tab remains blank. I can only open to read an email message in a new window.

I am running Thunderbird 78.3.1 (64-bit) on Mac, Catalina 10.15.7. Any advice how to fix this?

Neither the default URL (or any other URL) appear in the start page when I launch Thunderbird; it remains blank. Also, the contents of an email message do not appear in the Message Pane when selected; it remains blank. If I try to open an email message in a new tab, the new tab remains blank. I can only open to read an email message in a new window. I am running Thunderbird 78.3.1 (64-bit) on Mac, Catalina 10.15.7. Any advice how to fix this?

Chosen solution

Is it different in safe mode (hold Option when launching TB)?

Read this answer in context 👍 1

All Replies (5)

Stans
Stans
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Let's see a screenshot of Tbird's entire window, showing the blank start page or message pane.

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Is it different in safe mode (hold Option when launching TB)?

Modified by sfhowes

awojtow1
awojtow1 Question owner
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Thank you for the suggestion to restart in Safe Mode. In Safe Mode, no problem, but not solved out of Safe Mode until I checked Reset Controls and Toolbars. Now it works in standard mode. Thanks again!

JP
JP
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The issue I have with the message pane is that there seems to be what I would call a default home screen which appears, that contains a welcome to Thunderbird and a request for donations now that Mozilla sponsorship has ended. I would like the contents of the top message of my inbox to appear instead. I want to try "checking Reset Controls and Toolbars." Now consider for a moment the dozens and dozens, if not hundreds of areas over the entire graphic interface where I might reset or check something. What would have been truly helpful is if someone had told me WHERE to look to find the place where I find that setting!!!

Stans
Stans
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JP said
The issue I have with the message pane is that there seems to be what I would call a default home screen which appears, that contains a welcome to Thunderbird and a request for donations now that Mozilla sponsorship has ended. I would like the contents of the top message of my inbox to appear instead. I want to try "checking Reset Controls and Toolbars." Now consider for a moment the dozens and dozens, if not hundreds of areas over the entire graphic interface where I might reset or check something. What would have been truly helpful is if someone had told me WHERE to look to find the place where I find that setting!!!

Open the link sfhowes posted above.