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Facebook on Firefox

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by cor-el

info3596
info3596
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Hello When I call up Facebook via the Firefox browser, the error message always comes up: Cookies required - cookies are deactivated. Please activate cookies in your browser settings to continue or you will get the error message: redirect error. However when the cookies are activated even no working. There are no problems here with Internet Explorer. Do you have a solution? Thank you.

Hello When I call up Facebook via the Firefox browser, the error message always comes up: Cookies required - cookies are deactivated. Please activate cookies in your browser settings to continue or you will get the error message: redirect error. However when the cookies are activated even no working. There are no problems here with Internet Explorer. Do you have a solution? Thank you.

All Replies (2)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window