Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

email

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by wesley61

wesley61
wesley61
more options

Thunderbird stopped receiving emails after an update i have not changed anything i have to go to my internet service provider to check emails have looked at help pages and tried what i can i am not an pc expert so need help i am thinking about dumping thunderbird have been working all morning still unable to receive emails

Thunderbird stopped receiving emails after an update i have not changed anything i have to go to my internet service provider to check emails have looked at help pages and tried what i can i am not an pc expert so need help i am thinking about dumping thunderbird have been working all morning still unable to receive emails

Chosen solution

See https://support.mozilla.org/kb/cannot-receive-messages

What happens when you attempt to receive messages? Is there any error message?

Read this answer in context 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

See https://support.mozilla.org/kb/cannot-receive-messages

What happens when you attempt to receive messages? Is there any error message?

wesley61
wesley61 Question owner
more options

Thank you i went in and changed the config and it worked dont know if my ISP will update their system so i am hoping to keep using Thunderbird in this mode