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Two inboxes

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Toad-Hall

mark246
mark246
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Somehow and through an inadvertent drag and drop, I got 2 inboxes. New mail is going to the inbox in Drafts. I cannot move it out of Drafts.

Somehow and through an inadvertent drag and drop, I got 2 inboxes. New mail is going to the inbox in Drafts. I cannot move it out of Drafts.
Attached screenshots

Chosen solution

I presume this is a POP mail account, so tell me if different. Move all emails from the Drafts/Inbox into the proper 'Inbox' above. When empty, right click on Drafts/Inbox and select 'compact'.

Menu icon app > Help > Troubleshooting Information Under 'Application Basics' about 8th in list is 'Profile Folder' - click on 'Open Folder' A new window opens showing the contents of you 'Profile name' folder.

Exit Thunderbird now - this is important.

click on 'Mail' folder Click on pop mail account name folder to see contents. You should see a 'Drafts.sbd' folder Delete the 'Drafts.sbd' folder.

Start Thunderbird.

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All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

I presume this is a POP mail account, so tell me if different. Move all emails from the Drafts/Inbox into the proper 'Inbox' above. When empty, right click on Drafts/Inbox and select 'compact'.

Menu icon app > Help > Troubleshooting Information Under 'Application Basics' about 8th in list is 'Profile Folder' - click on 'Open Folder' A new window opens showing the contents of you 'Profile name' folder.

Exit Thunderbird now - this is important.

click on 'Mail' folder Click on pop mail account name folder to see contents. You should see a 'Drafts.sbd' folder Delete the 'Drafts.sbd' folder.

Start Thunderbird.