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Update Yesterday Killed My Thunderbird

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  • Last reply by Matt

Collien
Collien
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Yesterday, when opening Thunderbird, it came back saying that I am a new user and required that I start over. I have 3 profiles... 1) one dated 1/2/2016 and two dated yesterday 2) 12/4/2020 4:44 am and 3) 1:17 pm. I am assuming that the first one is old and can be deleted and the two from yesterday identify my current account (#3) and the account I wish reinstated (#2).

Please help me find out how to attach to the correct user profile.

Thanx, Collien Kaseberg cek@comcast.net

Yesterday, when opening Thunderbird, it came back saying that I am a new user and required that I start over. I have 3 profiles... 1) one dated 1/2/2016 and two dated yesterday 2) 12/4/2020 4:44 am and 3) 1:17 pm. I am assuming that the first one is old and can be deleted and the two from yesterday identify my current account (#3) and the account I wish reinstated (#2). Please help me find out how to attach to the correct user profile. Thanx, Collien Kaseberg cek@comcast.net

Chosen solution

I would guess the 2016 one is what you have been using. So lets not make assumptions. That is how permanent data loss occurs.

I suggest you go to the about:profiles entry in the troubleshooting information (it is on the help menu) Once in the about:profiles try launching each of those profiles and see which it is you want to be using, then set it as the default.

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Matt
Matt
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Chosen Solution

I would guess the 2016 one is what you have been using. So lets not make assumptions. That is how permanent data loss occurs.

I suggest you go to the about:profiles entry in the troubleshooting information (it is on the help menu) Once in the about:profiles try launching each of those profiles and see which it is you want to be using, then set it as the default.