Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Video playback

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

stanfil2
stanfil2
more options

New laptop startup. Installed Firefox (has edge) and now in Firefox it will not play videos. Tried Youtube and just get a spinning wheel. Tried videos on other websites and get the same issue. Edge was doing that also and I had to change a setting in Edge. I tried that on Firefox following a web search for "videos won't play using Firefox" but have had no success.

New laptop startup. Installed Firefox (has edge) and now in Firefox it will not play videos. Tried Youtube and just get a spinning wheel. Tried videos on other websites and get the same issue. Edge was doing that also and I had to change a setting in Edge. I tried that on Firefox following a web search for "videos won't play using Firefox" but have had no success.

All Replies (1)

FredMcD
FredMcD
more options

If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows