Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF83 freeze on page but continues in new tab

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by george

more options

I open a web page and soon after time page freeze (loading for ever) after some clicks. For example i open a page to order items to buy. After 2-10 clicks page freeze..and i open in new tab same page to complete my order. This is crazy. 2 months now same behaviour. Even tried refresh or safe mode...same behaviour. All other browsers work fine ie,edge,chrome opera. Using kaspersky antivirus and disabled all network security features but still same. Does FF need any incoming port in firewall? I am using FF for ever from first release, is my main browser and now start thinking to quit cause i can not make my bussiness with it. The pictura shows Mozilla Support tab still loading.

I open a web page and soon after time page freeze (loading for ever) after some clicks. For example i open a page to order items to buy. After 2-10 clicks page freeze..and i open in new tab same page to complete my order. This is crazy. 2 months now same behaviour. Even tried refresh or safe mode...same behaviour. All other browsers work fine ie,edge,chrome opera. Using kaspersky antivirus and disabled all network security features but still same. Does FF need any incoming port in firewall? I am using FF for ever from first release, is my main browser and now start thinking to quit cause i can not make my bussiness with it. The pictura shows Mozilla Support tab still loading.
Attached screenshots

Chosen solution

It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.

See:

Read this answer in context 👍 2

All Replies (4)

more options

Can you provide a site so that others can try to replicate your issue? What are your cookie settings on?

more options

Chosen Solution

It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.

See:

more options

jonzn4SUSE said

Can you provide a site so that others can try to replicate your issue? What are your cookie settings on?

it does it in all sites. safe mode the same ... i give you a picture of ebay...

i use add on "i dont care about cookies" but in safe mode?

i think to reinstall everything..cause in all other computers works fine.

more options

It seems re-installing the browser help as also given full access in private firewall. I thank you all.