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Outlook messages not visible when opened ; Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase

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  • Last reply by Olilaf

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Hi,

I am using Firefox v84.0.1 to read mails in Outlook online OWA. When I try to open a message, an error messag is shown in the window:

     the e-mail message can not be displayed, check your internet connection.

In the console I see messages like: Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase

Hi, I am using Firefox v84.0.1 to read mails in Outlook online OWA. When I try to open a message, an error messag is shown in the window: the e-mail message can not be displayed, check your internet connection. In the console I see messages like: Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase
Attached screenshots

Chosen solution

I have logged out and in on outlook.live.com an the problem is solved.

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Chosen Solution

I have logged out and in on outlook.live.com an the problem is solved.