Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adding a new email

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I had my email on thunderbird for years. Changed computers and one would not work. It said the password was wrong. So I deleted it and tried to reinstall it but it still says the password is wrong. When I log into Yahoo I use the same password and it works. With Thunderbird I get a message that states : Unable to log into server. Probably wrong configuration, user name or password. I have put other Yahoo email configurations in and they seem to work, all on the @att.net platform. Anybody got a helpful idea. Charlie Parsons bmwrats@att.net

I had my email on thunderbird for years. Changed computers and one would not work. It said the password was wrong. So I deleted it and tried to reinstall it but it still says the password is wrong. When I log into Yahoo I use the same password and it works. With Thunderbird I get a message that states : Unable to log into server. Probably wrong configuration, user name or password. I have put other Yahoo email configurations in and they seem to work, all on the @att.net platform. Anybody got a helpful idea. Charlie Parsons bmwrats@att.net

All Replies (1)

more options

What are your server settings, and are you using a secure mail key in place of the password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/