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Can't change Firefox Account password

alex190
alex190
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Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same. I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

All Replies (2)

alex190
alex190 Question owner
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I've also tried starting Firefox in Safe Mode.

denholm.hsun
denholm.hsun
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I also have a similar question. I enter the correct old password and new passwords but there is always a message which said the old password is incorrect. But it's certainly ture. Because I can use it to sign in.