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Printing a yahoo email adds a very large print and x button to the front of it

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When I press the print button on a yahoo email, the first one and a half pages are taken up by a very large print and a very large x Icon, this issue does not seem to happen with other browsers. I attached an image of the print preview.

When I press the print button on a yahoo email, the first one and a half pages are taken up by a very large print and a very large x Icon, this issue does not seem to happen with other browsers. I attached an image of the print preview.
Attached screenshots

All Replies (4)

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Hi fartlaser. Let me try to answer your problem.

I heard before that Yahoo email sometimes get an error in printing program, but don't worry. I tried to search about your problems and i have to try to make sure that i get some conclusion from it:

1. This is happening is because of the browser which you are using. Google Chrome and Microsoft’s Edge browser don’t have the option to open files without saving them first. Although both Internet Explorer browsers do allow you open files.

2. The problem is when I tried to print an email from YahooMail, after clicking on the print icon on top of email, I get an error message “Yahoo Mail has encountered a problem. Please wait a moment and then try going to your Inbox again” well trying to wait a moment, and re-try no luck … the quick fix is, not to use that icon printing, instead scroll to the bottom where there is more option on the three dot (…) click on it and there should be a print option to select, that should pop up the print preview for you to print (From BTCT).

3. I suspect what occurred was when you ran a cumulative update for Windows 10 it may have disabled your default printer settings, which in turn mean your browser could not see it. And maybe your Opera and Edge that are having problems (?) (it it's true you need to update your Opera/windows).

Hope this helps :)

for further information:

https://www.windows10forums.com/threads/cant-print-e-mails-using-yahoo-since-win-10-update.10740/

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Hi! let me try to answer your problem. I have been to searching your problem in windows forum and i suggest you to visit this link: https://www.windows10forums.com/threads/cant-print-e-mails-using-yahoo-since-win-10-update.10740/

Hope this helps :)

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I do see those buttons at the top of the print-formatted popup window, but I don't see those in the print preview. I wonder what is going on there. Do pages print normally from other sites?

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Yeah, pages from other sites don't have any issues.