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FireFox won't connect to PayPal from sites

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

ossenfort
ossenfort
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For several months I have had an issue with various shopping sites being unable to connect to PayPal. Most recently it was an eBay purchase. When I click the "Pay With PayPal" option, I get the "Logging into PayPal" window but then just the spinning circle. The login won't connect, even with multiple attempts. It's not eBay or PayPal, since it connects fine when I switch to Chrome. Any ideas? (Win10 on desktop PC).

For several months I have had an issue with various shopping sites being unable to connect to PayPal. Most recently it was an eBay purchase. When I click the "Pay With PayPal" option, I get the "Logging into PayPal" window but then just the spinning circle. The login won't connect, even with multiple attempts. It's not eBay or PayPal, since it connects fine when I switch to Chrome. Any ideas? (Win10 on desktop PC).

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Post screenshots showing the issue. see screenshot

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Have you tried Firefox in Safe Mode?

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.