Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

verification code

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

daveandpatty3
daveandpatty3
more options

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

Modified by James

All Replies (1)

FredMcD
FredMcD
more options

Did you get a message saying that message was not delivered/problems?

Open the sync page and make sure the e-mail address is correct.

Open your e-providers website. Check all folders including spam/junk. Also, open its settings and make sure of what is blocked.