Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox primary password isn't working and I'm unable to turn it offf.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

mgeiszler3
mgeiszler3
more options

I want to turn off the Firefox primary password. I'm already logged into Firefox and when I try to turn the password feature off after I enter the same password I used to log in, the box to confirm doesn't do anything.

I want to turn off the Firefox primary password. I'm already logged into Firefox and when I try to turn the password feature off after I enter the same password I used to log in, the box to confirm doesn't do anything.

All Replies (2)

FredMcD
FredMcD
more options

Select to change the Primary(Master) Password but leave the new password field empty.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Primary Password password is used to login to the Firefox Password Manager and unlock the passwords shown in Lockwise.

This is a different password as used to connect to the Firefox Sync Account if that if what is confusing you.