Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I right-click on bookmarks INSIDE A FOLDER on the toolbar menu, the context menu disappears too fast

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

M
M
more options

Version 97.0 When I right-click on bookmarks INSIDE A FOLDER on the toolbar menu, the context menu disappears too fast. Bookmarks not in folders, do not have this problem.

Version 97.0 When I right-click on bookmarks INSIDE A FOLDER on the toolbar menu, the context menu disappears too fast. Bookmarks not in folders, do not have this problem.

Chosen solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
more options

Chosen Solution

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

M
M Question owner
more options

Did as you asked. In Safe Mode (definitely not refresh mode), the problem goes away. Right-click works perfectly even inside folders. Just as it used to. I did not recently change any settings, added extensions, or changed themes. Not for weeks, possibly months. Any ideas?

FredMcD
FredMcD
more options

Sorry for the late reply. Been in Hospital.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes), any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. If the problem goes away, that tells us one thing. If it does not, that tells us something else.