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Crashing

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by jonzn4SUSE

metaphysicial
metaphysicial
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Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it returned, my tabs came back but they all have to be reset. e.g., I have to log back in to by Twitter, Facebook, and all other password protected accounts. This happens frequently and it is very annoying. I'm reporting this hoping that the problem can be fixed.

Sincerely,

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it returned, my tabs came back but they all have to be reset. e.g., I have to log back in to by Twitter, Facebook, and all other password protected accounts. This happens frequently and it is very annoying. I'm reporting this hoping that the problem can be fixed. Sincerely,

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Also clear your browser cache. https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

If you are still having issues, try Windows in Safe Mode. https://www.google.com/search?client=firefox-b-1-d&q=windows+11+safe+mode

What security software are you running?