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Current Update erased Passwords, Can't Import to new Profile

  • 3 replies
  • 2 have this problem
  • 8 views
  • Last reply by Terry

Anaed
Anaed
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So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc.

I've managed to get the old bookmarks moved over, but I cannot for the life of me figure out how to get the old passwords back. The old data is in a folder on my desktop, do I just copy and paste the login and key 4 files from that folder to the new folder?

Sorry if this seems like a dumb question, I'm a pleb and this is the first time I've experienced this. :(

So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc. I've managed to get the old bookmarks moved over, but I cannot for the life of me figure out how to get the old passwords back. The old data is in a folder on my desktop, do I just copy and paste the login and key 4 files from that folder to the new folder? Sorry if this seems like a dumb question, I'm a pleb and this is the first time I've experienced this. :(

All Replies (3)

YongHan
YongHan
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Hello Anaed,

I found a similar question thread from a while back regarding the handling of the logins.json and key4.db files that had an excellent solution from a moderator. Hopefully it can help solve your issue.

Link to question thread: https://support.mozilla.org/en-US/questions/1352064

Modified by YongHan

FredMcD
FredMcD
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Anaed said
. . . . do I just copy and paste the login and key 4 files from that folder to the new folder?

Yes. As long as they have the same date.

Terry
Terry
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These links may help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile