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processing time when downloading new batches of emails

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  • Last reply by Wayne Mery

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The two recent updates of TB have preceded unprecedented "processing delays" that require substantial "sitting and waiting time" before new messages can be downloaded.

The two recent updates of TB have preceded unprecedented "processing delays" that require substantial "sitting and waiting time" before new messages can be downloaded.

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Please start Windows in safe mode with networking enabled win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?