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lost my bookmarks after upgrading the browser

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  • Last reply by Terry

mayuri_dave
mayuri_dave
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Hello Support,

I upgraded my FF browser to 102.5.0 esr and lost all my bookmarks. The upgrade saved old data Users\.....\Desktop\Old Firefox Data\naaf009b.default-esr\bookmarkbackups - however the json file looks like is overwritten or cannot be inmported to FF browser - When I do Import - backup - the current file is backed up but the old file is not found...

Is there any sam=ne way to get my bookmarks back? I was not signed into my browser either.

Thanks M

Hello Support, I upgraded my FF browser to 102.5.0 esr and lost all my bookmarks. The upgrade saved old data Users\.....\Desktop\Old Firefox Data\naaf009b.default-esr\bookmarkbackups - however the json file looks like is overwritten or cannot be inmported to FF browser - When I do Import - backup - the current file is backed up but the old file is not found... Is there any sam=ne way to get my bookmarks back? I was not signed into my browser either. Thanks M

All Replies (1)

Terry
Terry
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These links may help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

You need to close Firefox to copy the files.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox