We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2-step verification with OTP not working

  • 3 replies
  • 0 have this problem
  • 2 views
  • Last reply by Paul

more options

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

While I am logging into my favourite site with a 2-step verification process... 1st I enter login details, then I proceed for OTP verification, on filling the OTP, the OTP verification page keeps reloading and doesn't get login...

All Replies (3)

more options

Hi

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed in Firefox for Android?

more options

Hello,

        This problem was occuring a month ago after updates... Latest updates have solved it... Now, I can login with 2-Step-Verif. with OTP...
more options

Thank you for letting us know.