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Thunderbird permanently deletes some gmail messages before I can even see them! How do I stop that?

RussWalkerVB
RussWalkerVB
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Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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How often is this happening? Does Help > Troubleshoot Mode help?

RussWalkerVB
RussWalkerVB Question owner
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It has happened twice that I know of. The problem is that if I am not right on my computer when the email arrives/is deleted, then I can't tell if it even happened. I have terminated use of Thunderbird due to this issue. Troubleshooting Mode didn't help.