Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

e-mail format

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by MichaelB1

more options

Whatever the settings my outgoing e-mails are always in Plain Text. This applies both to new messages and when I am forwarding or replying to an incoming e-mail in html. Until fairly recently all format settings, and particularly Automatic, worked normally. How do I re-activate the html setting? Thanks.

Whatever the settings my outgoing e-mails are always in Plain Text. This applies both to new messages and when I am forwarding or replying to an incoming e-mail in html. Until fairly recently all format settings, and particularly Automatic, worked normally. How do I re-activate the html setting? Thanks.

Chosen solution

TB will send in plain text if there is no html content. If you send a message with html, such as a link embedded in text like this, does it get sent as an html message?

Read this answer in context 👍 1

All Replies (4)

more options

What do you have in Settings/Composition, for Sending Format (applies to all accounts)? What is the default format for the account in Account Settings, Composition & Addressing?

more options

In Global Composing Preferences, Sending Format was previously set to Automatic and is now set to Only HTML. In Account Settings, Composition and Addressing is set to Compose messages in HTML format.

As I said, until fairly recently all format settings, and particularly Automatic, worked normally. Now, my outgoing e-mails are always in Plain Text whatever the settings.

more options

Chosen Solution

TB will send in plain text if there is no html content. If you send a message with html, such as a link embedded in text like this, does it get sent as an html message?

more options

Thanks. The system is now working properly and may have corrected itself spontaneously