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Autofilled forms not recognized - recent occurrence

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

guymadison
guymadison
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I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If auto-fill or pasting isn't working then try to append an extra character and remove this character in case the website monitors key presses.

guymadison
guymadison Question owner
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I don't a problem pasting/getting autofill to work. I have a problem with autofill NOT being recognized by the website I am trying to make a payment on. It worked fine for years now his past week the autofill isn't recognized and I have to enter all my info in box by box while ignoring the autofill. The website receiving the payment never really reads my emails - just throws answers at me - robot like. The last answer being that "You control the autofill, not us!"

But thanks for your help

zeroknight
zeroknight
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Does it still happen in Troubleshoot Mode?