Unified Local Folders missing subfolders that show in "All" view; Some dupes appear in Unified Sent folder
I have two problems tha occur when using the Unified Folder tree view.
1) The view of Local Folders that appears in the Unified Folders view (which I use and require) has lost all subofolders except for Outbox. In particular, it does not show Sent Copies which is folder I rely on.
However, Sent copies and several other subfolders for Local Folders are visible in the All Folders View. As a workaround, I am currently set the tree view to show both Unnified Folders and All Folders to have access to Sent Copies in local Folders...but this is a pain because it means I have to scroll far, far, down in an excessively long folder tree to find Local Folders/Sent copies.
So the solution I'm seeking to number 1: Restore Sent Copies, and other normal subfolders, to the view of Local Folders that appears in the tree when the view is set to Unified Folders. (Closing TB, Deleting the Smart Folders from the Mail folder and re-starting TB does not solve or have any effect on this problem. See my conjecture at end below).
Second problem is: I'm seeing a big handful of duplicate emails showing up in the Unified Folder Sent folder. I've cleared up most of this problem by deleting Smart Folders from the Mail Folder in the profile...but this repair fixes most, but still permits a handful of duplicates to remain, especially in the Sent folder. I have been running TB happily for maybe 10 years. Current setup is Windows 10 on a Lenovo desktop....my two mail accounts are Hotmail and Gmail.
I'd be very grateful for assistance with these problems.
My conjecture about these problems: They arose in past month while there were a lot of starts and stops and edits of settings for TB in past couple months in order to keep TB connecting to Hotmail. That finally got solved a week or so gao... but my conjecture is that some program crashes thar arose while editing TB sedttings may have contributed --at least to the missing subfolders n the main or Unified view of Local Folders.
Chosen solution
Thahnks, David. My Local Folders missing problem has not been with "Sent" but with "Sent Copies" under Local Folders, but the view of Local Folders placed below the tree in "Unified Folder" mode....and not in the Local Folder placed below the tree in "All Folder" mode.
That having been said, something unexpected and magical has happend. 30 minutes ago, Sent Copies once again became visible in the Local Folders view in when only Unified Folders is the chosen mode for the folder tree.
So maybe it was the extra fiddling I did at your suggestion after clicking on some Unified Folders that did display a "properties"...or maybe it was just some other mystery. But I now see two subfolders of Local Folders at bottom of Unified Folder mode list....Outbox and SentCopies...and that's all I need. So let's call it solved. Thanks very much.
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I am unclear on what you mean by unified local folders. Please give more info on this
Thank you for responding. What I'm referrign to is as follows.
SITUATION NUMBER 1
When you click at top left on 3 dots, then Folder Modes, then check on "Unified Folders" as the single mode selected, the folder tree shows, in order, from the top down:
Inbox Drafts Templates Sent Archives Junk Trash My Hotmail Acct My Gmail Account Local Folders
The above view or version of the folder tree is what I mean by Local Folders in Unified Folders. In this Situation or Folder Mode, there is only one sub-folder that can be made visible in Local Folders, namely "Outbox."
Situation 2
When you click at top left on 3 dots, then Folder Modes, then check on "All Folders" as the single mode selected (Unchecking "Unified Folders"), the folder tree shows, in order, from the top down:
My Hotmail Acct My Gmail Account Local Folders
In this situation, many subfolders can be revealed in Local Folders, including, in order: \Drafts \SentCopies \Trash \CanReneameThisOneDraft... [a folder I created when using notebad if I recall for testing purposes in a failed attempt to help me learn how changes in the Profile\Mail\Local Folder settigns took effect and worked]. \Outbox
Situation 3:
When you click at top left on 3 dots, then Folder Modes, then check on BOTH "Unified Folders" AND "All Foldeas" so BOTH modes are selected, the folder tree shows, in order, from the top down:
"Unified Folders" (without quotation marks) The list in Situation 1 above The list in Situation 2 above
So this is what I was referring to...the tree view from the top down now has the words "Unified Folders" at the top, then the list I labeled above ituation 1, followed by the list I labled above Situation 2.
BUT...the differences in the way the two Local Folders display their sub-folders persists. If you click on the Local Folder placed at the end of the Situation 1 list, the only subfolder is Oubox. If you click on the Loacl Folder shown at the very bottom of the tree (at the end of the folder list described above for Situation 2), you see all the subfolders--including SentCopies--for Local Folders.
I appreciate your help. And, I hope it is now a little more cledar why I need it.
I suggest you expand all of the entries in Unified Folders and I think you will see all of the folders there. The Unified View matches folders that match. If you right-click any of the unified entries, you can click 'properties' and then 'choose' and see the selected folders. If desired, you can change what the unified view shows. I have the same situation on my PC.
Thank you. There is no "Properties" option displayed when I right click on local folders, whether I am clicking on "Local Folders" in the Unified view, which only contains the subfolder "Outbox", or if I right click on the "Local Folders" listing shown under "All Folders", which is the view that show many subfolders.
There IS a "Properties" option shown when I right-click on other Unified Folders such as Inbox, Drafts, or Sent. So if the "Properties" option is supposed to be present when right clicking on Local Folders in the Unifiee Folder mode....how do we restore it?
Thank you very much.
Added thought--may be that my goal is simpler than I stated in previous post.
My main concern is not really being able to restore all the customization option that occur when you right-click on a Unified folder and select "Properties." I don't plan to vary the included folders much in the future...I just want to restore Sent Copies to being visible in the Unified Folders listing for Local Folders. So, for example, if you know where these various checked folder choices are stored, if we could just copy the current checklist being used in the All folder view of Local folders into the Unified Folder view for Local Folders, that would solve any problem I ever expect to have in this regard.
The 'sent folders' should appear under the unified sent folder. If not, rightclick and select properties and then choose. I think part of the confusion is that Local Folders appears below Unified Folders, but is not part of Unified Folders.
Chosen Solution
Thahnks, David. My Local Folders missing problem has not been with "Sent" but with "Sent Copies" under Local Folders, but the view of Local Folders placed below the tree in "Unified Folder" mode....and not in the Local Folder placed below the tree in "All Folder" mode.
That having been said, something unexpected and magical has happend. 30 minutes ago, Sent Copies once again became visible in the Local Folders view in when only Unified Folders is the chosen mode for the folder tree.
So maybe it was the extra fiddling I did at your suggestion after clicking on some Unified Folders that did display a "properties"...or maybe it was just some other mystery. But I now see two subfolders of Local Folders at bottom of Unified Folder mode list....Outbox and SentCopies...and that's all I need. So let's call it solved. Thanks very much.
All is well that ends well. There are always wizards lurking in the shadows. I'm glad it works. :)
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