Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird on new computer

  • 1 reply
  • 0 have this problem
  • Last reply by sfhowes

robertkurz
robertkurz
more options

I'm trying to set up Thunderbird on new computer BUT get back an error message that something is not right with my id or password or server sign in's.

My email address is robertkurz@bellsouth.net and my password continues to be what has been working. The sever for bellsouth and att accounts is now operated by Yahoo but that's been the case for some time.

Any suggestions?

Thanx

I'm trying to set up Thunderbird on new computer BUT get back an error message that something is not right with my id or password or server sign in's. My email address is robertkurz@bellsouth.net and my password continues to be what has been working. The sever for bellsouth and att accounts is now operated by Yahoo but that's been the case for some time. Any suggestions? Thanx

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

AT&T requires the use of a secure mail key in place of the account password in TB, and each computer with the same account must have a unique key.

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.