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Cannot send emails

  • 1 reply
  • 1 has this problem
  • Last reply by sfhowes

Rebecca Wilson
Rebecca Wilson
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On my Thunderbird email I receive an error when sending an email that says: Sending of the message failed. An error occurred while sending mail. The mail server responded:<djwilson31475@twc.com> sender rejected. The email address you are sending as must match the email address you used to Auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. I checked and the email address is correct. Any assistance would be appreciated. Thank you.

On my Thunderbird email I receive an error when sending an email that says: Sending of the message failed. An error occurred while sending mail. The mail server responded:<djwilson31475@twc.com> sender rejected. The email address you are sending as must match the email address you used to Auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. I checked and the email address is correct. Any assistance would be appreciated. Thank you.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Do you have multiple accounts with twc.com, or accounts with other providers? Are there smtp servers for each account?

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